Slightly Anxious
Terms & Conditions
Last Updated: 20th July 2026
1. Who we are and what these terms cover
1.1 This website, Slightly Anxious (www.slightlyanxious.com, the "Site"), is operated by QMH ADVISORY LIMITED, a company registered in England and Wales (company number 14935443), whose registered office is at 2 Queen Mary House, Queen Mary Avenue, London, E18 2FW, trading as "Slightly Anxious" ("we", "us", "our").
1.2 You can contact us by email at hello@slightlyanxious.com.
1.3 These terms cover three things: (a) your use of the Site and its free content; (b) links on the Site to products sold by Amazon and other third parties, from which we may earn commission; and (c) products we sell to you directly, namely curated food recipe collections, emergency plans and emergency guides, supplied as digital downloads and, for some titles, as printed copies.
1.4 By using the Site or buying from us you agree to these terms. Nothing in these terms affects your statutory rights as a consumer under UK law, including under the Consumer Rights Act 2015. For advice about your statutory rights you can contact Citizens Advice.
1.5 The Site is intended for consumers in the United Kingdom aged 18 or over.
2. Affiliate links and Amazon products
2.1 Affiliate disclosure. Slightly Anxious is a participant in the Amazon EU Associates Programme, an affiliate advertising programme designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.co.uk. As an Amazon Associate, we earn from qualifying purchases. Where a link on the Site is an affiliate link, we may receive a commission if you click it and make a purchase, at no additional cost to you.
2.2 Your contract is with Amazon, not us. When you buy a product through an affiliate link, your purchase contract is with Amazon (or the relevant third-party seller), not with us. Amazon’s own terms of sale, prices, delivery arrangements, returns policy and consumer protections apply to that purchase. We are not the seller and are not a party to that transaction, and we cannot process orders, returns, refunds or complaints relating to products bought from Amazon.
2.3 Product information and prices. We take care in selecting and describing the products we recommend, but product specifications, availability and prices on Amazon change frequently and are outside our control. The price and product details shown on Amazon at the time of your purchase are the ones that apply. Product
images and descriptions on the Site are illustrative.
2.4 Independence of recommendations. We choose the products we feature because we consider them genuinely suitable for UK household emergency preparedness. Earning commission does not change the price you pay and does not determine which products we feature, but you should assume that most outbound product links on the Site are affiliate links.
3. Products we sell directly
3.1 We sell the following directly through the Site:
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Curated food recipe collections — recipes designed for emergency and low-resource cooking;
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Emergency plans — structured, fill-in household planning documents;
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Emergency guides — written guidance on preparing for and coping with household emergencies such as power cuts, water supply interruptions and flooding.
3.2 These are supplied as digital downloads (for example PDF files) and, where indicated on the product page, also as printed copies delivered by post ("Printed Products"). Digital and printed versions are separate products; buying one does not entitle you to the other unless the product page says so.
4. Ordering and forming a contract
4.1 Your order is an offer to buy. After you place an order you will receive an acknowledgement email; this is not acceptance. A contract is formed when we email you to confirm your order — for digital products this is normally the email containing your download link, and for Printed Products the email confirming dispatch.
4.2 We may decline an order, for example where a product is unavailable, where we cannot verify payment, or where there is an obvious pricing error. If we decline an order after payment we will refund you in full.
4.3 If we discover an obvious and unmistakable pricing error that you could reasonably have recognised as a mispricing, we may cancel the order and refund you.
5. Prices and payment
5.1 Prices are shown in pounds sterling and include VAT where applicable. The price payable is the price displayed at the time you place your order.
5.2 For Printed Products, delivery charges are shown separately at checkout before you pay.
5.3 Payment is taken at the time of ordering through the payment providers offered at checkout. We do not store your full payment card details.
6. Digital products: delivery, licence and cancellation
6.1 Delivery. Digital products are delivered by download link sent to the email address you provide, normally immediately after payment and in any event within 24 hours. If you have not received your download within 24 hours, check your spam folder and then contact us at www.slightlyanxious.com and we will re-send it.
6.2 Licence. When you buy a digital product we grant you a personal, non-exclusive, non-transferable licence to download, store and print it for your own household’s private, non-commercial use. You must not share, re-sell, publish, distribute or make the product available to others, or use it to create competing products. We remain the owner of all intellectual property in our products.
6.3 Your 14-day cancellation right and the waiver. Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you normally have 14 days from purchase to cancel an order for digital content. However, at checkout we ask for (a) your express consent to the digital content being supplied immediately, within the cancellation period, and (b) your acknowledgement that you lose your right to cancel once the download begins. By giving that consent and starting your download, you lose the 14-day cancellation right for that digital product. If you do not consent to immediate supply, we will wait until the 14-day cancellation period has expired before providing your download.
6.4 Faulty digital content. The waiver above does not affect your statutory rights if the digital content is faulty. Under the Consumer Rights Act 2015, digital content must be of satisfactory quality, fit for purpose and as described. If it is not — for example the file is corrupted or materially incomplete — you are entitled to a repair or replacement, or where that is not possible or fails, a price reduction up to a full refund.
7. Printed products: delivery, cancellation and returns
7.1 Delivery. We deliver Printed Products to addresses in the United Kingdom only. Estimated delivery times are shown at checkout. If delivery is delayed by an event outside our control we will let you know as soon as possible; if the delay is substantial you may cancel and receive a full refund.
7.2 Risk and ownership. A Printed Product is your responsibility from the time it is delivered to your address. Ownership passes to you on the later of delivery and receipt of full payment.
7.3 Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, regulation 28(1)(b), the right to cancel does not apply to goods made to the consumer's specifications or clearly personalised. Your laminated household emergency plan is printed using the details you provide and is treated as such an item. Once your order has been submitted for printing, it cannot be cancelled, refunded, or exchanged, except where the item is faulty or damaged.
7.4 Your 14-day right to change your mind. You may cancel an order for a Printed Product for any reason up to 14 days after the day you (or someone you nominate) receive it. To cancel, email us at hello@slightlyanxious.com within that period. You then have a further 14 days to return the product to us at the address we give you. You are responsible for the cost of return postage. We will refund the price and standard (not premium) outbound delivery within 14 days of receiving the product back, or of you providing evidence of return, whichever is earlier. We may reduce the refund to reflect any diminished value caused by handling beyond what is necessary to inspect the product.
7.5 Faulty printed products. Under the Consumer Rights Act 2015, Printed Products must be of satisfactory quality, fit for purpose and as described. Within 30 days of delivery you may reject a faulty product for a full refund. After that you are entitled to a replacement or repair, and if that fails, a price reduction or refund. We will pay return postage for faulty products.
8. Important: safety information and limits of our content
8.1 General information only. Everything on the Site and in our products — articles, guides, plans, recipes and product recommendations — is general information for household preparedness. It is not professional, safety-critical, medical, structural, electrical, legal or survival advice, and it is not tailored to your circumstances, property or health.
8.2 Follow official guidance in an emergency. In any actual emergency you should follow the instructions of the emergency services and official sources such as GOV.UK, the Met Office, the Environment Agency and your utility providers. If official guidance conflicts with anything we have published, follow the official guidance. In a life-threatening situation call 999.
8.3 No guarantee of outcomes. Emergencies are unpredictable. While we prepare our content carefully and in good faith, we do not promise that following our guides, plans or recipes will keep you, your household, your pets or your property safe, or that our content is complete, current or error-free for every situation.
8.4 Recipes, food and water. You are responsible for safe food handling, storage, cooking and hygiene, for checking ingredients against allergies, intolerances, medical conditions and dietary requirements of everyone you feed, and for following manufacturers’ instructions on any equipment, fuel, stove or water-treatment product. Recipes assume normal domestic competence; adjust for children, pregnancy and vulnerable people. Guidance on emergency water treatment is generic — follow the specific instructions on any purification product you use.
8.5 Third-party products. Products we link to are made and sold by third parties. Always read and follow the manufacturer’s instructions, age restrictions and safety warnings. We are not responsible for defects in third-party products; your remedies for those lie against the seller and/or manufacturer.
9. Using the Site
9.1 We provide the Site free of charge and do not guarantee that it will always be available, uninterrupted or error-free. We may suspend, withdraw or change the Site or any free content at any time.
9.2 You may not misuse the Site, including by introducing malicious code, attempting unauthorised access, or scraping content at scale.
9.3 The Site may link to third-party websites. We are not responsible for their content or their terms.
10. Intellectual property
10.1 We own or licence all intellectual property rights in the Site and its content, including the Slightly Anxious name, text, guides, plans, recipes, images and design. You may view, download and print pages for personal use. You must not republish or commercially exploit our content without our written permission.
11. Our liability to you
11.1 What we do not exclude. Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited, and nothing removes your statutory consumer rights.
11.2 We are responsible for foreseeable loss and damage caused by our breach of these terms or our failure to use reasonable care and skill. We are not responsible for loss that is not foreseeable, loss caused by your failure to follow instructions or official guidance, or loss arising from events outside our reasonable control.
11.3 We supply the Site and our products for domestic and private use only. We have no liability to you for business losses, including loss of profit or business interruption.
11.4 Subject to clause 11.1, our total liability to you in connection with any product we sell you directly is limited to the price you paid us for that product. Our free content is provided without charge, and subject to clause 11.1 we accept no liability arising from reliance on it beyond the responsibilities set out in clause 11.2.
12. Your personal information
12.1 We use your personal information as set out in our Privacy Policy [LINK], in accordance with UK data protection law (UK GDPR and the Data Protection Act 2018). The Site also uses cookies as described in our Cookie Policy [LINK]. Please note that Amazon and other third parties set their own cookies and process data under their own policies when you follow links to their sites.
13. Complaints, disputes and governing law
13.1 If you have a problem, email us at hello@slightlyanxious.com and we will try to resolve it promptly. We aim to acknowledge complaints within 5 working days.
13.2 These terms are governed by the law of England and Wales. You can bring proceedings in the courts of England and Wales; if you live in Scotland or Northern Ireland you may also bring proceedings in your local courts.
14. General
14.1 We may update these terms from time to time. The version published on the Site at the time you place an order is the one that applies to that order.
14.2 We may transfer our rights and obligations under these terms to another organisation; we will tell you if this happens and it will not affect your rights.
14.3 If any part of these terms is found unlawful or unenforceable, the rest remains in force. If we delay enforcing any part of these terms, we can still enforce it later.
14.4 These terms are between you and us; no one else has rights under them.